Receptionist (International Convention Center – Pre-Opening)

Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! Opening in late 2025, this architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await!

Why Join Palazzo Ezulwini?

• Be part of an iconic development set to redefine Eswatini’s business and event landscape.

• Lead a world-class team in delivering exceptional experiences.

• Work in a dynamic, growth-focused environment with opportunities for professional advancement.

Role Overview:
As a Receptionist at Palazzo Ezulwini ICC, you will be the first point of contact for guests and visitors, ensuring their needs are met with exceptional service and professionalism.

Key Responsibilities:

• Greet and welcome guests and visitors in a friendly, professional manner.

• Manage the phone system, directing calls to the appropriate departments.

• Assist with guest inquiries, provide information, and ensure a seamless check-in/check-out process.

• Maintain the reception area to ensure it is organized and welcoming.

• Schedule appointments, meetings, and manage calendars for the management team.

• Perform general administrative tasks such as filing, data entry, and document preparation.

Candidate Requirements:

• Previous experience as a receptionist or in a customer service role.

• Strong communication skills and a professional demeanor.

• Excellent organizational and multitasking abilities.

• Ability to work in a fast-paced environment and manage competing priorities.

• Friendly and approachable with a customer-first mindset.