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Hostess (International Convention Center – Pre-Opening)

  • On-site
    • Ezulwini, Manzini, Swaziland
  • Front Office

Job description

Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! Opening in late 2025, this architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await!

 

Why Join Palazzo Ezulwini?

  • Be part of an iconic development set to redefine Eswatini’s business and event landscape.

  • Lead a world-class team in delivering exceptional experiences.

  • Work in a dynamic, growth-focused environment with opportunities for professional advancement.

Role Overview:
As a Hostess at Palazzo Ezulwini ICC, you will provide exceptional guest service by greeting, seating, and attending to the needs of guests at events, ensuring a welcoming atmosphere.

Key Responsibilities:

  • Greet and welcome guests in a warm, friendly manner.

  • Escort guests to their seats and ensure a comfortable experience.

  • Manage guest reservations and ensure that seating arrangements are optimized.

  • Provide guests with information on event schedules, services, and amenities.

  • Maintain the cleanliness and organization of the dining or event area.

  • Assist with guest inquiries and resolve any issues promptly.

Job requirements

Candidate Requirements:

  • Previous experience as a hostess or in a customer service role.

  • Strong interpersonal and communication skills.

  • Ability to work efficiently under pressure.

  • Well-groomed with a friendly and approachable demeanor.

  • Ability to multitask and prioritize guest needs.

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