Concierge/Valet Attendant (International Convention Center – Pre-Opening)

Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! Opening in late 2025, this architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await!

Why Join Palazzo Ezulwini?

• Be part of an iconic development set to redefine Eswatini’s business and event landscape.

• Lead a world-class team in delivering exceptional experiences.

• Work in a dynamic, growth-focused environment with opportunities for professional advancement.

Role Overview:
As a Concierge/Valet Attendant, you will provide high-level customer service by assisting guests with parking, luggage handling, and providing local recommendations to ensure a memorable experience.

Key Responsibilities:

• Greet and assist guests with parking and retrieving vehicles.

• Provide guests with recommendations for local attractions, restaurants, and services.

• Assist with luggage handling and ensure it is delivered to the guest’s room or event location.

• Maintain a clean and organized valet and parking area.

• Provide excellent customer service, ensuring guests' needs are anticipated and fulfilled.

• Ensure the safety and security of all guest vehicles.

Candidate Requirements:

• Previous experience in valet or customer service roles.

• Strong communication and customer service skills.

• Professional appearance and demeanor.

• Ability to work in a high-pressure, fast-paced environment.

• Physical stamina to handle luggage and work long hours.