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Banquet Supervisor (International Convention Center – Pre-Opening)

  • On-site
    • Ezulwini, Manzini, Swaziland
  • Food & Beverage

Job description

Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await!

 

Why Join Palazzo Ezulwini?

  • Be part of an iconic development set to redefine Eswatini’s business and event landscape.

  • Lead a world-class team in delivering exceptional experiences.

  • Work in a dynamic, growth-focused environment with opportunities for professional advancement.

Role Overview:

The Banquet Supervisor will oversee the day-to-day operations of banquet functions, ensuring smooth execution of events, coordination of staff, and delivery of high-quality service in line with the venue’s standards.

Key Responsibilities:

  • Supervise banquet service staff during event setup, execution, and breakdown.

  • Ensure all banquet functions are delivered according to event requirements and function sheets.

  • Coordinate with kitchen, service, and events teams for smooth operational flow.

  • Monitor service standards and ensure guest satisfaction throughout events.

  • Assist in allocating staff duties and managing shift coordination.

  • Ensure proper setup of venues including seating, décor, and equipment.

  • Oversee compliance with hygiene, safety, and service standards.

  • Handle on-the-spot guest requests and resolve service issues promptly.

  • Support inventory control and proper handling of banquet equipment and materials.

  • Report operational issues and event feedback to Banquet Assistant Manager or management.

Job requirements

Candidate Requirements:

  • Proven experience in F&B supervision or a similar role.

  • Strong leadership and communication skills.

  • Ability to work under pressure and multitask.

  • Excellent problem-solving abilities.

  • Knowledge of hospitality software is a plus.

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